Free Shipping USA-wide for all Picnic Rug orders
Picnic Rug orders placed on our website are sent from our California based warehouse, Cooler bags are sent from our Byron Bay, NSW, Australia warehouse and will have a shipping fee.
All orders will be processed within 1-2 days (unless there is a holiday) and are sent via USPS Priority post and take 1-3 business days to arrive after dispatch.
Changes to your delivery info - Please ensure all details in checkout are correct before submitting your order, in particular we recommend double checking your email address, phone number and most importantly - your delivery address. You cannot update order details online once order has processed so please email us firstname.lastname@example.org immediately so we can update on our end for you. After customer feedback we suggest checking all your auto fill details are correct if you’re paying with digital wallet platforms like Shop Pay, Google Pay, PayPal, Afterpay etc.
If you have purchased pre-order item/s it will ship immediately after its arrival to us. Apologies, we cannot give exact dispatch date until day before. You will receive tracking info via email once it dispatches. If you have ordered in-stock item/s with a pre-order item/s your whole order will ship with the pre-order item/s.
Your name, address, phone number and email address is collected for shipping/tracking purposes only and we do not use your personal data for any other reason. You can opt in to receiving our email newsletter at the bottom of our website homepage if you wish to keep up to date with our company news, product launches and promotions.
Please note: we reserve the right to cancel any order at any time.